Our catalogue 

We curate a selection of pre-owned luxury fashion items sourced directly from our trusted resale partnerships. Our inventory includes high-end designer pieces, rare collectibles, and sought-after wardrobe staples, ensuring a constantly refreshed selection of authenticated luxury goods.

• How do we source our items?
  We work with a network of verified private sellers, retail and resale partners, including boutiques, collectors, and industry professionals, to bring you a carefully selected range of luxury fashion. This allows us to offer exclusive pieces that may not be available elsewhere.

• Are all items authenticated?
  Yes, every item in our catalogue undergoes a rigorous authentication process carried out by our team of experts. We inspect materials, craftsmanship, and brand-specific details to ensure the authenticity and quality of each piece before it is listed for sale. You can shop with confidence, knowing that every product has been verified as 100% authentic.

• What is the condition of items listed?
  All items undergo a thorough inspection to ensure authenticity and quality. Each product listing includes detailed descriptions and high-resolution images highlighting any signs of wear or imperfections. We categorize items based on their condition:

New with tags: Unused items with original tags attached.

Excellent: Barely used items with no noticeable flaws.

Very Good: Gently used items with minor signs of wear.

Good: The piece has been used or worn and shows moderate signs of wear but it still looks great.

Gently loved: The piece has obvious signs of wear (hard scratches, stains).

• Will I receive tracking information for my order?
  Yes, buyers will receive tracking details, where applicable, once the order has been shipped.

• Do you ship internationally?
  Yes, we offer international shipping to many countries. Shipping fees and delivery times vary based on the destination. Please refer to our shipping policy for detailed information.

• What happens if my order is delayed, lost, or has delivery issues?
  The Marketplace is not liable for shipping delays, lost packages, or delivery issues. However, if you experience any problems, please contact our support team for assistance.

• Can I request the carrier to reroute or change my delivery address after shipping?
  No, buyers may not request the carrier to reroute or divert shipments. Any such attempt releases Reflaunt from any risk-of-loss or liability.

• Can I return my order?
  Yes, buyers may request a return within 14 days of receiving the parcel. To request a return, email shop@reflaunt.com with the reason for your return and attach all required photos. Please note a fee of $ 14.99 (or equivalent local currency) will apply to return a product.

• What is your return policy?
  We offer a 14-day return window from the date of delivery. Items must be returned in the same condition as received, with all tags and packaging intact.
  We reserve the right to accept or reject any return request at their discretion.

• How are refunds processed?
  The Marketplace does not process refunds unless required by law. If your return is accepted, the refund process will be handled directly by Reflaunt.

• Are all items authenticated?
  Yes, every item in our catalogue undergoes a rigorous authentication process carried out by our team of experts. We inspect materials, craftsmanship, and brand-specific details to ensure the authenticity and quality of each piece before it is listed for sale. You can shop with confidence, knowing that every product has been verified as 100% authentic.