Shipping policy
5. Order Fulfillment & Shipping
Reflaunt is responsible for fulfilling orders.
Buyers will receive tracking information, where applicable.
The Marketplace is not liable for shipping delays, lost packages, or delivery issues.
Reflaunt is responsible for the risk-of-loss until the products are delivered by our designated common carrier to the shipping address selected at checkout. Risk-of-loss transfers to the buyer upon proof of delivery.
Buyers may not request the carrier to reroute or divert shipments. Any such attempt releases Reflaunt from any risk-of-loss or liability.
6. Returns & Refunds
Returns and refunds are handled directly by Reflaunt and comply with consumer protection laws.
Buyers must initiate a return request within 14 days of receiving the parcel. To request a return, buyers must email shop@reflaunt.com, stating the reason for the return and attaching all required photos.
Items must be returned in the same condition they were shipped in, with the original return tag attached.
If a return is approved, a return fee of $14.99 (or equivalent value in local currency) will be deducted from the refund amount.
The Marketplace does not process refunds unless required by law.
7. Cancellation Policy
Cancellation requests must be made within one hour of placing an order, in writing via email to seller@relfaunt.com. After this period, all orders are final.
Reflaunt reserves the right to cancel any order at any time, before or after payment processing, for security, fraud review, or any other reason.
For more information, read the full T&C